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Common questions
Everything you need to know before reaching out.
What happens in the free audit call?
During your free 30-minute audit, we walk through a scored report showing how often AI platforms mention your brand versus competitors across ChatGPT, Perplexity, and Gemini. You'll see your biggest content and authority gaps, plus three specific recommendations you can act on immediately — with no sales pressure.
How quickly can we start?
Audit calls are typically scheduled within three to five business days of your inquiry. Full programs kick off within one to two weeks once aligned on scope. We move fast because every week without AI visibility is a week competitors own your category's answers.
Do you work with companies outside the US?
Yes. We serve clients globally across North America, Europe, Asia-Pacific, and the Middle East. Our GEO methodology works across languages and markets because AI answer engines operate internationally and buyer behavior is shifting worldwide.
What if we already have an SEO agency?
We complement your existing SEO agency, not replace it. Traditional SEO optimizes for Google rankings; GEO optimizes for being named inside AI-generated answers. Many clients run both simultaneously, with our team handling the AI-specific audit, content, and mention tracking layer.
What is GEO and how is it different from SEO?
GEO — Generative Engine Optimization — optimizes your brand to be cited and recommended inside AI answers from ChatGPT, Perplexity, and Gemini. Unlike SEO, which targets click-through from search results, GEO targets inclusion in the synthesized answer itself. Success is measured by mention rate, not rankings.
How do you measure AI visibility results?
We run 50–200 category-relevant prompts across major AI platforms weekly and track mention frequency, competitive share-of-voice, citation accuracy, and sentiment. You receive an executive dashboard and monthly reports showing exactly how your visibility changes over time — with clear ROI metrics leadership can understand.
What's included in the Starter vs Growth program?
Starter ($2,500/mo) includes a baseline audit, five citation-ready pages per month, entity setup, and monthly tracking on three platforms. Growth ($5,500/mo) adds fifteen pages monthly, authority and PR work, weekly tracking across eight-plus platforms, category conquest playbooks, and a dedicated strategist.
Which AI platforms do you optimize for?
We actively monitor and optimize for ChatGPT, SearchGPT, Perplexity, Google Gemini, Claude, Microsoft Copilot, Google AI Overviews, Meta AI, You.com, and Grok. Our methodology targets the underlying signals all retrieval-based AI systems use, so improvements compound across platforms.
How long until we see results?
Most clients see their first measurable mention increases within four to six weeks of deploying citation-ready content and entity optimization. Significant share-of-voice shifts — moving into the top three recommended brands — typically occur within eight to fourteen weeks of a full Growth program.
Is there a contract or minimum commitment?
Starter and Growth programs run month-to-month with 30 days' notice to cancel. We recommend a minimum three-month engagement to see meaningful results, since AI visibility compounds over time. Enterprise programs are customized with flexible terms based on scope.